For those organizations with a small or youthful analytic staff or a complex project that you may want to repeat, Ozanne Customer Analytics Group offers special educational services. The objective of these special services is to teach your staff analytic techniques and best practices while providing immediate support for that important analysis on which you can afford NO MISTAKES. We provide the initial training to your staff on the techniques that are most useful in performing the analysis you need. Then, we continue to provide support and consultation to you and your staff as the project continues. Read More...

Creating an efficacious event without destroying a budget requires a great deal of knowledge and skill. A major international events’ business faced a difficult problem. Attendance at one of its most important events was declining: it was increasingly difficult to secure the “right” visitors (high impact opinion leaders), and, costs were soaring. Predictably, their partners were becoming more and more angry with the situation. Ozanne Analytics was employed to determine what might be done to help eliminate this problem. Read More...

FORTUNE Custom Projects and D&B to Publish Outsourcing; Featuring Groundbreaking D&B Research Read More...

Outsourcing: The Hidden Costs

by Garaventa, Eugene Tellefsen, Thomas
Review of Business Read More...